Welcome to New Delhi Enterprises. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://newdelhienterprises.com, interact with our services, or make purchases.

1. Information We Collect

We may collect the following types of information when you use our site:

  • Personal Information: Name, address, email, phone number, billing/shipping address.
  • Payment Details: Only collected through secure, third-party payment gateways (we do not store card details).
  • Order & Purchase Information: Product details, invoice records, delivery preferences.
  • Browsing Data: IP address, browser type, referring URLs, time spent on pages.
  • Communication: Messages, inquiries, support requests, or feedback sent through forms or email.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders placed via our website or GeM portal.
  • Respond to queries or service requests.
  • Improve user experience and product offerings.
  • Notify you of order updates, promotions, or policy changes.
  • Maintain site security and prevent fraud.

3. Cookies & Tracking

We use cookies and analytics tools to:

  • Recognize repeat users and save preferences.
  • Analyze website traffic and improve services.
  • Enable features like cart saving and login sessions.

You may disable cookies through your browser settings, though some site functions may be limited.

4. Data Protection & Security

  • We follow industry-standard security protocols (SSL encryption, firewall protection).
  • Only authorized personnel have access to personal data.
  • We never sell or rent your personal data to third parties.

5. Third-Party Sharing

We may share limited information with:

  • Shipping & logistics partners for order delivery.
  • Payment gateway providers for processing transactions.
  • Government authorities (only when required for compliance or legal purposes, especially via the GeM portal).

6. User Rights

You have the right to:

  • Access or correct your personal data.
  • Request deletion of your data (unless required for regulatory compliance).
  • Opt out of promotional emails or messages.

To make such a request, please contact us via the details below.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about our privacy practices, please reach out to:

New Delhi Enterprises
RAJENDRA PARK EXTENSION, NANGLOI, Delhi, 110041
Email: sales@newdelhienterprises.com
Phone: +918059898144